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Global journey transformation

In an increasingly complex world, we are on a constant journey to Imagine Possible. We are bringing value to our customers by digitally transforming our processes and improving efficiency. We are a diverse team of cross-functional experts from across the globe coming together to realize meaningful change for Ericsson and ultimately our customers.

How we accelerate transformation

We have a start-up mentality (with the backing of a global technology leader) and have adopted agile ways of working with a user-centric lens that enables us to deliver quality improvements quickly and at scale. Bring your authentic self to work and help us cut through complex problems in a creative, fun, and collaborative environment.

Be part of a team with a shared ambition, who will challenge your thinking and help hone your skills. Join us and:

  • See first-hand how we work to simplify our relationships with our customers, across the organisation and bring significant business impact
  • Work at the forefront of highly visible, prioritised customer and employee journeys that are crucial to writing the next chapter at Ericsson.
  • Work in cross-functional teams in a fun and collaborative workspace specifically designed for our needs.
Börje Ekholm
“A critical effort to sharpen the focus on improving our end-to-end flows is our digital business transformation journey. Put simply, this work will make us easier to deal with as well as more transparent and efficient in serving our customers.” - Börje Ekholm, CEO

What we are looking for

We are taking our company transformation to the next level and are looking for driven and passionate talents to join our chapters of business analysts, service designers, agile coaches, and change managers.

Engineers in front of screens.

Change Management Chapter

True agents of change able to help us problem-solve and cut through complexity in highly ambiguous situations, Change Managers influence pioneering teams who are paving the way for the next chapter here at Ericsson.

Colleagues discussing.

Agile Coach Chapter

Delivering impactful business transformation in an agile way through experimentation, collaboration, and a focus on value creation, Agile Coaches lead in training, mentoring, and coaching.

Colleagues discussing.

Business Analyst Chapter

Champions of agile transformation methodologies with a deep understanding of our business and the customer journey, our Business Analysts develop and implement digital solutions across the group to realize significant business results.

Coworkers collaborating in R&D environment.

Service Design Chapter

Our masters of facilitating the design process, visualising and co-creating the future of our customer and employee experience. They work with the rest of the journey teams, customers and users to invent better journeys connected to Ericsson's processes, services and products.

Our open positions

Explore our open positions for Digital Transformation and Global journey

Find jobs

What’s in it for you?

Personal growth

  • Role specific career path
  • Learning opportunities based on your interest and ambitions
  • Competitive compensation package
  • Promotions based on skills and performance
  • Mentoring and coaching
  • Rotation across multiple projects

Work environment

  • Hybrid working
  • Sense of belonging in Chapters
  • Agile ways of working
  • Global work environment with truly international colleagues

Impact

  • Impactful, strategic and Global projects
  • Highly visible projects with executive attention
  • Optimization of the core technology of Ericsson

Learn more about Life at Ericsson

Ericsson is proud to be an Equal Opportunity employer.

We do not discriminate based on race, color, gender, sexual orientation, transgender status, gender identity and/or gender expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law, as applicable, and/or Ericsson’s policies.

If you need assistance or to request an accommodation due to a disability in the US or Canada, please contact Ericsson at hr.direct.americas@ericsson.com for further assistance.

Pursuant to Department of Labor regulation 20 CFR 655.734, Ericsson Inc. is providing notice to potentially affected workers that H-1B workers are beeing sought at the worksites listed below. All labor condition applications are avaliable for public inspection at our administrative headquarters for immigration matters located at:

6300 Legacy Drive

Plano, Texas 75024

Complaints alleging misrepresentation of material facts in the labor condition application and/or failure to comply with the terms of the labor condition application may be filed with any office of the Wage and Hour Division of the United Stated Department of Labor.

Labor Condition Application Posting Notices

Ericsson will NEVER request personal documents, fees, or payments as part of the recruitment process. Legitimate opportunities are listed on our official careers site or trusted job boards that direct you there, and any direct contact will only come from @ericsson.com, @ericsson.net, or @ericsson.se email domains.

Learn more about this notice: Fraudulent Recruitment or Job Offers

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