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Finance connectivity

Serve customers with security, privacy and compliance, and create a dynamic and engaging customer experience.

Connectivity for finance, insurance and fintech

Only with reliable, highly secure connectivity can organizations rely on the devices and fintech applications necessary to help clients while protecting personal information. Privacy and compliance are top priority.

Clinical mobility

Enable reliable, secure mobility for clinicians and staff with connectivity that supports mobile EHR, secure messaging, imaging review, and point‑of‑care applications—even in areas where traditional wireless can struggle.

AI and data security

Support emerging AI-driven diagnostics and operational insights with high‑performance, that protects patient information and ensures consistent performance for imaging, telehealth, and IoMT devices.

Differentiated care models

Powering evolving care models—from remote monitoring to hybrid outpatient and in‑hospital workflows—with dependable connectivity for staff communications, sensors, RTLS, and telehealth across diverse care environments.  

Our solutions

Enterprise Wireless solutions for finance

Modern finance and banking have an ever increasing number of devices and services requiring constant connectivity. Explore how Wireless WAN ensures data flow for branches, ATMs, failover, and even insurance vehicles.

Vonage API Solutions

Unified communications, contact centers, and APIs work in harmony to offer a security-focused, real-time customer experience on any device, through any channel— voice, SMS, messaging, and video. 

Featured cases

Jackson Hewitt speeds up kiosk deployment with cellular

Discover how a Jackson Hewitt franchise accelerates kiosk deployment while lowering costs by using Ericsson Cradlepoint cellular routers. Employees 
get the connectivity they need for great customer service, without the provisioning and installation hassles of DSL or cable.  

Discover how cellular transformed Jackson Hewitt's operations. Read the full case study to see how Jackson Hewitt uses cellular solutions to boost efficiency. 

Ebury accelerates engagement with Vonage

Discover how Ebury, a rapidly expanding FinTech company, transformed its internal and external communications with Vonage solutions to grow its business. By leveraging Vonage Contact Center and Vonage Business Communications, Ebury streamlined their workflows and expanded into new regions, quickly creating a better overall employee and customer experience.  

Want to learn more about Ebury's acceleration? Read the full case study for all the details. 

 

How SCCU transformed customer engagement

Discover how Southern Cross Credit Union (SCCU) enhanced customer and employee engagement with Vonage Fusion – which combines its UCaaS and CCaaS solutions -- and Salesforce Service Cloud Voice. By integrating these solutions, SCCU streamlined operations, improved service quality, and maintained personalized interactions, even as call volumes rose. Learn how this seamless transition kept them competitive and customer focused. 

Read the full case study to learn more! 

Goosehead Insurance elevates customer communication with Vonage

Goosehead Insurance transformed its client engagement by partnering with Vonage. Faced with the challenge of rescheduling missed calls with customers, Goosehead Insurance leveraged Vonage Contact Center and AI Virtual Assistant to automatically reschedule calls at the client’s convenience, resulting in a more efficient way and effective way to address their needs. 

Curious about their service transformation enabled by Vonage? Read the full case study to find out more. 

More insights

Ericsson and Hewlett Packard Enterprise collaborate to deploy fintech cloud services on HPE GreenLake

Ericsson and Hewlett Packard Enterprise (HPE) will work together to empower digital transformation in financial services by integrating Ericsson Wallet Platform with HPE GreenLake, providing enterprises with cloud-like agility, services, and scalability.

Ericsson, Telenor Microfinance Bank strengthen partnership to propel easypaisa financial services

Ericsson’s fintech solution, the Ericsson Wallet Platform, will support positioning Telenor Microfinance Bank (TMB) as a Digital Bank (subject to regulatory approvals) by offering a wide range of new and innovative digital financial services.

Industry reports

Dive into our industry-specific reports with use cases, expert recommendations and actionable insights. 

IndustryLab: Future of enterprises

The latest Future of enterprises report explores what business values enterprise decision makers and employees attach to digitalization in general, the role of 5G, cloud, AI, digital twins and immersive technologies.

Enterprise Wireless: State of connectivity

Every year, Ericsson Enterprise Wireless publishes an annual global research report that examines the business impact of connectivity. 

Vonage: Global Customer Engagement report

The 2024 report is all about AI. Customers could be happier and they’ve embraced AI to make their experiences better. Our latest report shares customer frustrations as old as time — with modern solutions full of opportunity. 

Ericsson's industry vision

Looking at the future of the ICT industry in the next 5 to 10 years we imagine a stronger, more vibrant, and more innovative business landscape.