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Person at a stadium get AR enhanced entertainment with AR glasses.

5G enables immersive experiences for consumers and professionals

Immersive technologies

A new breed of digital services is emerging, enabled by a combination of cloud, AI, and XR. These services all depend on predictable mobile connectivity to deliver a flawless user experience. This opens a broad range of business opportunities for CSPs, in collaboration with the wider ecosystem.

What is XR?

Extended Reality (XR) is an umbrella term that covers immersive technologies ranging from virtual reality (VR) to mixed reality (MR) and augmented reality (AR). In VR, users are completely immersed in a simulated digital environment or a digital replica of reality. MR includes all variants where virtual and real environments are mixed. AR is one such variant where digital information is overlaid on images of reality viewed through a device. The level of augmentation can vary from a simple information display to the addition of virtual objects and even complete augmentation of the real world. MR can also include variants where real objects are included in the virtual world.

XR could be the next paradigm shift after the smartphone. Jessica Östergaard, Head of Architecture & Technology, Ericsson, explains why this transformative shift is urgent.

XR could be the next paradigm shift after the smartphone. Jessica Östergaard, Head of Architecture & Technology, explains why it is urgent for this transformative shift to happen.

The role of 5G in elevating XR experiences

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Showing a person to the left, using VR headset and VR controllers indoors which transitions to another person with AR glasses to the right, interacting with virtual objects outdoors, highlighting improved tech.

From local usage with processing in the headset or companion device to wide-area usage with processing in edge cloud over 5G networks.

5G coverage enables wide-area and mobility-dependent XR applications such as AR gaming. At the same time, 5G has the capacity to handle multiple users in one place—such as a classroom or manufacturing site—running applications with high-bandwidth demands simultaneously.

To evolve XR devices from bulky head-mounted displays (HMDs) to lightweight, fashionable glasses, computationally heavy functions need to be offloaded to edge computing infrastructure or cloud servers. Running heavy compute functions in the cloud reduces HMD complexity and enables more immersive experiences with higher resolution, quality, and frame rates, supporting multi-user experiences in dynamic environments. To achieve this, both 5G networks and cloud servers need to deliver a high quality of experience.

XR requirements on the 5G network

For simple AR applications, such as digital overlays that help with street directions, current networks are sufficient. However, as XR applications become more advanced, connectivity requirements will become more stringent. Communications service providers (CSPs) need enhanced network capabilities to deliver low latency, high reliability, and high data rates essential for sustaining user quality of experience (QoE) in XR applications, while simultaneously offloading computation from the device to an edge or cloud server.

  • Low latency and high reliability: XR applications require low latency and high reliability to ensure a seamless user experience. Network capabilities must support stringent latency requirements, including both radio access network (RAN) and core latency, to enable real-time interactions and rendering, especially for dynamic environments and interactions.
  • High data rates: XR applications generate a significant amount of additional traffic, especially when remote rendering and offloading spatial computation are involved. Remote rendering requires high downlink data rates, while spatial compute requires high uplink data rates. Networks must have the capacity to handle the increased data rates to maintain user QoE.

XR requirements on the network will be elastic in both downlink and uplink bitrates, as well as in latency, and can vary based on application complexity, resolution, and user preferences. An AR device with compute offload could consume 12 times more network resources than a smartphone in 2030. This corresponds to double the network capacity requirements already for 10-15 percent AR penetration.

*AR uptake enabled by mobile networks

Market insights

Winning in the market with differentiated connectivity

Ericsson ConsumerLab report: Differentiated connectivity has a role in meeting the demands of future AI adoption. AI is on the rise and here to stay; convenience, ease of use and intelligence of devices are key for consumers. Our report provides consumer behavior insights related to their experiences and expectations of mobile services for AI.

AI, cloud and mobile set to drive significant growth in uplink traffic

Ericsson Mobility Report Article: The accelerated development and convergence of AI, cloud and mobile will fundamentally shift future traffic patterns, driving significant growth in uplink demands on mobile networks in the coming decade.

Ericsson ConsumerLab blog: AI-powered smart glasses: life at ease or eyes under siege?

Today’s AI powered smart glasses are emerging as a helpful sidekick for users, thanks to their smart AI features and hands-free convenience. Looking ahead, users want their glasses to evolve into a true personal assistant; offering deeper integration, richer personalization, and smarter in-context awareness.

Customer and 5G XR use cases

Vonage and C3 AI Partner on Network-Enabled, Agentic AI Field Services Solution for Mobile Workforces

Vonage partnered with C3 AI to launch a network-enabled AI Field Services solution for mobile workforces. The offering combines C3 AI’s enterprise AI with Vonage Communications and Network APIs, including Quality on Demand and Verify, to deliver reliable connectivity for mission-critical field operations

Zuper and Vonage reimagine network connectivity for skilled trades with Quality on Demand

Zuper to receive early access to Vonage Quality on Demand network API, for high-stakes field workflows - ensuring reliable network performance for live video, wearables, and inspections across industries like HVAC, electrical, general construction, roofing, manufacturing, and more.

Building the future of entertainment with 5G XR

This proof of concept outlines the collaborative approach Ericsson took to bring together key industry players AT&T, Dreamscape Immersive, NVIDIA, Qualcomm, and Wevr to create a leading example for the future of VR experiences. Using 5G and edge technology, Ericsson and its collaborators are now leading the way to transform entertainment and open up new opportunities for industries and enterprises.

EE brings AR to consumers with 5G

This is the story of a pioneering extended reality venture undertaken by a consortium of partners involving EE, coming together to lay a platform for future innovation and ambition for 5G standalone. Through the joint efforts of the consortium, a truly immersive 5G showcase for consumers has been achieved for the first time in the UK, demonstrating how 5G technology can be used to create new experiences.

The benefits of XR for consumers and enterprises

Many smartphone users have already experienced basic forms of AR by using the camera filters in apps like Snapchat and playing games like Pokémon Go. AR technology becomes much more powerful, however, when used with specialized devices such as AR glasses. These glasses free up our hands and allow us to see digital information right before our eyes, layered over the real world.

In workplaces, AR glasses are already being used for remote assistance, workflow instructions, or training purposes, dramatically increasing worker efficiency. In education, VR transports students to immersive environments that make learning more engaging, helping them understand and remember better. AR is transforming spectator experiences at live events by enabling interactive engagement with the venue and other attendees, as well as delivering personalized, real-time data overlays.

Featured insights

Augmented tomorrow: AR experiences beyond smartphones and AR filters

Ericsson ConsumerLab conducted extensive research across 10 global markets with current and prospective extended reality (XR) users, revealing four pivotal insights shaping consumer expectations for augmented reality (AR) experiences over the next five years.

AR uptake enabled by mobile networks

Video, messaging and multimedia services currently dominate mobile broadband network traffic, with most of this coming from video streaming. However, as augmented reality (AR) traffic grows, questions about network coverage, capacity and performance will need to be addressed.

Spotlight on extended reality

There is increasing consensus in our industry that XR could be the next paradigm shift after the smartphone. Since the network requirements of advanced XR use cases differ significantly from those of mobile broadband, there is every reason to believe that this shift will have a transformative impact on the communication industry. Ericsson is working closely with leading players around the world to shape the market and ensure that 3GPP technology is relevant in the XR ecosystem.

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